Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and protect your data.
Personal Information
- Name, email address, and contact information
- Job title and business information
- Profile information and preferences
- Authentication credentials
Business Information
- Company name, industry, and business details
- Work orders and customer information
- Team member information and roles
- Integration data from third-party services
Technical Information
- Device information and browser type
- IP address and location data
- Usage patterns and feature interactions
- Log files and error reports
- Process work orders and manage workflows
- Facilitate team collaboration
- Send notifications and updates
- Provide customer support
- Analyze usage patterns
- Develop new features
- Improve security measures
- Optimize performance
- Send service announcements
- Provide technical support
- Share product updates
- Process feedback and surveys
- Comply with legal obligations
- Protect against fraud
- Enforce terms of service
- Resolve disputes
Encryption
All data is encrypted in transit and at rest using industry-standard protocols.
Access Control
Strict access controls ensure only authorized personnel can access your data.
Backup & Recovery
Regular backups and disaster recovery procedures protect against data loss.
We DO NOT:
- Sell your personal information to third parties
- Share data for marketing purposes without consent
- Use your data for purposes unrelated to our service
We MAY share data:
- With service providers who help us operate our platform
- When required by law or legal process
- To protect our rights and prevent fraud
- With your explicit consent
Access & Portability
Request a copy of your personal data and export your information.
Correction & Updates
Update or correct your personal information at any time.
Deletion
Request deletion of your account and associated data.
Communication Preferences
Control what communications you receive from us.
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.